SHIPPING

UK
Shipping within the UK is free of charge. Orders are sent via Hermes on a 48 hour service, dispatched within 1-2 business days. A confirmation email confirming your tracking number will be sent once your order has been dispatched. You can track you order here.

WORLDWIDE

Worldwide orders will be sent via Royal Mail, dispatched within 2-3 business days. A confirmation email confirming your tracking number will be sent once your order has been dispatched. You can track you order here.

There are several delivery options available for each country that we service and the price will be calculated at checkout by the weight of the package. 

When a package passes through customs in the recipient county it can be subject to import taxes, fees and custom duties which are imposed upon arrival. These fees must be accepted and paid by the recipient, we can not waive these fees for you and cannot inform you what they may be. More more information on the customs policy of your country, please contact your local customs office.

RETURNS

In the event that you receive your product and are not happy with your scent choice, we will accept the return as long as the item is unused. Notification of the desire to return must be made within 48 hours of receipt of your order, this will be verified by the tracking number attached to your order. The shipping cost of the return must be covered by the customer. When we receive your returned order and the condition of the items have been approved, your refund will be issued (minus the cost of shipping for international customers). Exchanges are available upon request.

©2020 by Cheshire Wax Works

Contact us via email at cheshirewaxworks@hotmail.com